What to do if your credit card payment was declined?

If your credit card payment was declined, don't worry. There are a few steps you can take to resolve the issue.

  • Step 1: Check your payment information

First, make sure all payment information (card number, CVC, and expiration date) is up-to-date and accurate. If there's an error, please update your payment information in 'Payments' tab of your LimeWire account and try again.

  • Step 2: Contact your financial institution

If your payment information is correct, the issue may be with your bank. Contact them to ensure there are no holds or blocks on your account that could be preventing the payment from going through.

  • Step 3: Try an alternative payment method

If you're still having trouble, try using a different credit card. This could resolve the issue and allow you to complete your subscription.

  • Step 4: Contact customer support

If you're still having trouble, please contact our customer support team for assistance. They will be able to provide you with additional information and help you resolve the issue.


We understand that this is a frustrating situation, and we apologize for any inconvenience. Our customer support team is here to help and will work with you to resolve the issue as quickly as possible. 

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